Our Story & Values

Our Story

Family Owned & Operated - Born in SPRINGFIELD

About Orion Family Physiotherapy (+ The Kingdom Health Group)


Orion Family Physiotherapy (OFP) opened its doors in January 2008, in the fresh new Orion Springfield Town Centre in the medical precinct. Since the doors swung open, OFP has gained a name for “going the extra mile” and genuinely transforming peoples lives, helping with acute injuries and breaking chronic pain cycles.  With around 30 amazing team members now OFP has developed a truly unique positive culture and has a trusted name in the Greater Springfield and CBD region amongst both patients and their families, as well as numerous GP’s and Health Care clinics and more than a few local sporting clubs.

Growing almost solely by word of mouth and ever increasing health professional referrals, OFP has now given hope and healthcare to over 31,000 patients and OFP practitioners often see patients beyond Greater Springfield with some coming from as far as Ipswich City and surrounds, Sunshine and Gold Coast, Forest Lake, Brisbane inner suburbs and of course the 4300 postcode suburbs all around Greater Springfield. 


So overwhelming and positive has the response been to OFP’s "Healthcare that (actually) Cares " unique approach  - we are now multi-award winning:

 

  • Greater Springfield Chamber of Commerce (GSCC) Presidents award for “Small Business of the year” (2010).
  • U.Q. College and Ipswich Chamber of Commerce "Young Business Person of the Year" (2014).
  • GSCC Award winner for "Business of the Year" (2020).
  • GSCC Award winner for "Professional Services" (2021).

 

physiotherapy clinic waiting room

It all began in 2007 when Founder and Principal Physiotherapist, Adam Atherton, had a dream to provide a Healthcare experience with a difference, “Healthcare that Cares” .  A place where you are not just a number and not just a patient.  A place where modern science meets good ol' fashioned care factor - the key ingredient in healthcare that is often missing in the busy modern world and healthcare sector. 


With diverse experiences derived from private practice settings in Brisbane’s western suburbs and St. Lucia, co-leading the physio dept. for a large RSL aged care facility to Sports Physio experiences working as the team physio for Soccer, AFL and Mixed Martial Arts clubs, Adam began in the Greater Springfield area running a successful mobile physiotherapy business in 2007 (with a portable table in the back of his old subaru liberty :)   


Adam was passionate to open a destination clinic that was fresh, innovative and honest in (the then new and emerging) Orion Springfield Town Centre in the heart of the growing new city here in Springfield Central.

Adam Atherton portrait

Adam’s clinical strengths lie in his clinical reasoning skills and pursuit of gaining the correct patho-anatomical diagnosis. His clinical philosophy is holistic care, based on the evidence based Bio-Psycho-Social approach with a keen interest in pain neurophysiology, the bedrock of his clinical practice.


The team at Orion Family Physiotherapy have all adopted this flair and flavour combining expert hands-on therapy, exercise interventions and clear rational thinking and treatment plans combining latest evidence based techniques together for the patients individual needs. 


Armed with this desire to deliver world class Healthcare and to raise up the next generation of Health Professionals, Adam has a big heart to mentor and educate his team.   OFP practitioners specialize in not just treating symptoms but addressing the cause to give patients the best long term outcome. Our management of your condition will be a commitment to your total care and empowerment with self-management strategies to help prevent problem recurrences.

As primary healthcare providers  and 1st contact practitioners we do not require a referral from a doctor for you to come and see us.  HICAPS is available at all our locations so if you are a member of a private health fund you can claim on the spot. We are conveniently located within the medical precinct of Orion Springfield Central (Level One), Springfield (ME Fitness) and AVEO Springfield Central (Symphony Way) in the heart of this great community of Greater Springfield. 

We have a passion to make Greater Springfield the healthiest region in QLD.   We support our local community, our local charities, our local athletes and sporting clubs and all the beautiful families that live here, because a healthy community is a happy one!

MISSION STATEMENT

We are on a Mission...to put the CARE back into HealthCARE!  We are  “Healthcare that Cares”.

We exist to provide the people and families of Greater Springfield and the western corridor Allied Healthcare that actually cares!

OUR PROMISE

We will listen!
We will actually take the time to get to know you and your condition
We will be honest and approachable
We will answer any questions you have to the best of our ability
We will refer on if necessary and won’t string you along or muck you around
We will be personal and sensitive to your specific situation
We will treat your condition with the latest evidence based approach
We will provide you with healthcare that actually cares!

our promise badge

PHILOSOPHY and CORE VALUES

As a values based health business, we believe caring for people is the beginning and end of all we do.  This is the OFP way.   We value life and every person we touch and you will see this reflected with the way we treat each other, our staff, and all of you - our patients. We believe ‘total optimal health’ is more than just physical well being and that health is not a given but needs to be worked at! => it is a journey and a joint effort between patient and therapist - a team effort!  The 4 core values that we live by are:


1. People, NOT just profits, are our priority. (we give away $7-$10k every month to the community in discounted / free treatments)

2. Healthcare that actually Cares - changes lives.   (the best healthcare experience is when modern science meets genuine care factor)

3. Healthy inside and out.  (we value a "practice what we preach"  ethic - to be healthy ourselves before we can make others healthy)

4. Treat the whole person (the best modern research informs us that a Bio Psycho Social model of care and approach is the best/ most holistic)


And the most important thing in our clinic…for us it is really not about the numbers or dollars or just making a great name for ourselves but serving our people  and our community!  Delivering healthcare that is honest, respectful, and full of all those good ol' fashion values and genuine care factor mixed with the very best that modern science has to offer!


We hope to give you the best Healthcare experience you will ever have.  Enjoy!

GOING THE EXTRA MILE FOR OUR PATIENTS
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